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itrezzo BlackBerry Enterprise Server Performance Pack

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The itrezzo BES Performance Pack (BPP) keeps IT administration completely up to date on everything that happens in the organization’s BlackBerry universe. Every day, the itrezzo BPP summarizes what has happened with each BlackBerry Enterprise Server (BES), handhelds, and users in the enterprise. With this data, IT is better able to track smart phone activity and determine the need for seats / licenses for itrezzo Unified Contact Manager .

This software agent takes a "read only" snapshot of the BES on a daily basis and archives the information. It then tabulates the information and sends the designated administrator(s) an email message which summarizes the following information:

  • BlackBerry Enterprise Server (BES) Server names, SRP IPs, Current BES software release level
  • BlackBerry Net handhelds added today, week to date, and month to date,  and the user count (by BES).
  • BlackBerry user count (by Exchange server)
  • BlackBerry user count by Protocol (GPRS, CDMA, UMTS, iDEN etc)
  • BlackBerry user accounts that were deleted, but still exist on the BES
  • BlackBerry users with no BlackBerry handheld activity for 21 days or more
  • BlackBerry report on the number of users capable of wireless synchronization

The itrezzo BES Performance Pack automatically generates Active Directory Distribution Groups, based on BES Membership, and reports on COD modules installed in your BlackBerry user population.

This daily report is highly useful for the BlackBerry-centric organization in understanding mobile handheld usage and activity.